In person: Simply visit one of our locations near you with a valid photo identification (passport/driver licence) together with your beneficiary’s details. The beneficiary information can vary depending on which country you are sending to and how you want the funds to be delivered. Please visit our pages for India, Philippines, Sri Lanka and other countries for more info.

Online: All existing Remox's customers can send money online, simply register an online account at Hai Ha Money Transfer. Otherwise, visit or call a Remox branch near you so our staff can help you to register and guide you through how to send money online for the first time.

It depends on your beneficiary’s country as well as the chosen delivery method. The delivery timeframe can vary between an hour and up to two business days. Please visit our specific pages for India, Philippines, Sri Lanka and other countries for more info.

Yes, we do. A 1.2 % surcharge is applied to the total amount when you pay by credit/ debit card at a branch or online. There is no surcharge you choose to pay in person by savings/cheque card or online by bank transfer/POLi.

Yes, our team will provide our bank details to you. Please expect a longer processing time for transactions that are paid by bank transfer because your payment needs to be sighted in our account before we can release the transaction.

For your convenience, we accept mixed payments methods between cash, credit/debit card, bank cheque and bank transfer. However, please allow for time to process the payment if it involves a cheque or bank transfer. The funds needs to be cleared/sighted before we can release the transaction.

Yes it is. Please check our Privacy Policy as well as Terms & Conditions for more information.